I originally wrote a glowing review, but it got removed for some reason — no idea why. So here I am again.
This is genuinely a great pillow. It stabilizes and supports my neck and keeps my head in place throughout the night. I definitely sleep more soundly now. Just to be clear, I didn’t really feel much of a cooling effect from it — but when I reached out to customer service, they were super helpful, and that really meant a lot to me.
For me, the pillow’s default setup is perfect. I didn’t need to adjust it, though it’s great to know I can unzip it if I ever want to. They recommended I try a different pillowcase, so I switched to a 100% bamboo viscose one — and wow, that made a big difference. Normally I wake up in a lot of pain, and while this pillow isn’t some magic cure, it has helped ease the pain noticeably and quickly.
Honestly, when I first saw the shape of this thing, I thought it looked kind of weird. But after doing some research and reading the Q&A, I’m so glad I gave it a shot. Huge thanks to customer support for being so kind and helpful, and to the folks who posted answers — you really helped me make the right decision.I waited a full month to make this review so that I could be positive that these things worked the way they said they would. Not only did they work exactly how they say they will, but they surpass our expectations infinitely! We have a king size fully adjustable bed with a single mattress. We had done everything and got every gadget to keep these sheets on this bed to no avail. The only other thing that halfway worked tore our sheets and so that was out the door. Then, I got the opportunity to try these out and to be honest, my spouse and I were so skeptical... But we were willing to try anything. We weren't really sure if this design would really work the way it looked like on the package and we thought it might tear the sheets. We were totally shocked that not only has it not damaged the sheets AT ALL, But it has stayed on without budging for an entire month where we have tested it by putting the bed up as far as we can and sitting the way we normally would to watch TV and even letting our 5-year-old jump on the bed. Which is normally something that would cause the sheets to come straight off. But nope! They haven't budged, they haven't moved, they have stayed absolutely secure and are not at all going to move until we take these off. Which, by the way, is super easy to take on and off! My literal only complaint about the product at all is that it is VERY difficult to put these fully together. Not technically, but actually physically difficult. The design is very simple and easy to put together in terms of technicality, but pushing the plastic in hard enough for each piece to snap together for the main piece for each corner is incredibly hard. I'm extremely healthy and strong and have been around for 40 years and this was still difficult for me. So if you are older or not that strong, you're definitely going to need help from someone so that you can make sure each piece is snapped securely in. Other than that, these are perfection! So easy to take on and off for washing and dry and easy to put back on. And I still cannot believe that they stay on a fully adjustable bed without budging or harming the fabric. Anyway, we love these and they are going to be staying with us, hopefully forever! If you have a bed you need these! Worth every penny!